Privacy Policy

Introduction

noventiarilo ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website at noventiarilo.com or use our financial progress measurement services.

This policy applies to all users of our platform and services within the United Kingdom and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller Information

noventiarilo acts as the data controller for personal data processed through our services. Our registered office is located at 21 New St, Weedon Bec, Northampton NN7 4QS, United Kingdom.

Information We Collect

We collect several types of information to provide and improve our services. The data we gather includes both information you provide directly and information collected automatically during your use of our platform.

We collect this information through various means including registration forms, user interactions with our platform, cookies and similar tracking technologies, and direct communications with our support team.

Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We process your information based on the following legal grounds:

How We Use Your Information

Your personal data helps us deliver personalised and effective financial progress measurement services. We use your information to create custom dashboards, track your financial metrics, and provide insights tailored to your specific goals.

Additionally, we process your data to maintain and improve our platform's functionality, ensure security measures are effective, and communicate important updates about your account or our services. We also use aggregated, anonymised data to enhance our algorithms and develop new features that benefit all users.

When you contact our support team, we use your information to resolve queries efficiently and improve our customer service processes. Marketing communications are only sent with your explicit consent and can be opted out of at any time.

Your Privacy Rights

Under UK data protection laws, you have several important rights regarding your personal data. These rights are designed to give you control over how your information is processed.

To exercise any of these rights, please contact us using the details provided in this policy. We will respond to your request within one month and may need to verify your identity before processing certain requests.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with carefully selected partners and service providers who help us deliver our services effectively.

These include payment processors for handling transactions, cloud storage providers for secure data hosting, analytics services for improving user experience, and customer support platforms for managing communications. All third parties are bound by strict contractual obligations to protect your data and use it only for specified purposes.

We may also disclose your information if required by law, to protect our rights, or in connection with a business transfer or merger. In such cases, we will ensure appropriate safeguards are in place to protect your privacy.

Data Security and Retention

We implement robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security framework includes encrypted data transmission, secure server environments, regular security audits, and staff training on data protection principles.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable laws. Account data is typically retained for the duration of your relationship with us plus seven years for financial and legal compliance. Usage data may be retained for shorter periods depending on its purpose.

When data is no longer needed, we securely delete or anonymise it using industry-standard methods to ensure it cannot be recovered or reconstructed.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site usage, and deliver personalised content. Essential cookies are necessary for basic site functionality, while optional cookies help us understand user preferences and improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect site functionality. We provide detailed information about our cookie usage in our separate Cookie Policy, which forms part of this privacy framework.

International Data Transfers

While we primarily store and process data within the United Kingdom, some of our service providers may transfer data to countries outside the UK. When this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under UK data protection law.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify users through email or prominent notices on our website. The date of the last update is indicated at the top of this policy.

We encourage you to review this policy regularly to stay informed about how we protect your privacy and handle your personal data.

Contact Information

If you have questions, concerns, or requests regarding this privacy policy or our data handling practices, please don't hesitate to contact us. We are committed to addressing your privacy concerns promptly and transparently.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, if you believe we have not handled your personal data appropriately.